Shipping policy

Last Updated: August 11, 2026

At Kitchics, we’re committed to getting your kitchen appliances to you safely and as quickly as possible. Please review the information below regarding our shipping process.

Processing Time

Orders are typically processed and prepared for shipment within 1–5 business days after the order is placed.

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Time

After your order has been processed and shipped, the estimated transit time is 5–10 business days.

Please note that shipping times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside our control.

Shipping Address

Please make sure your shipping information is accurate and complete before placing your order. Kitchics is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the item received so we can review the issue and determine the appropriate resolution.

If your tracking information shows that a package was delivered but you cannot locate it, please first check around your delivery location and contact the shipping carrier. You may also contact our customer support team for assistance.

Shipping Delays

Kitchics is not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, customs or other circumstances beyond our reasonable control.

Questions About Your Order

If you have questions about the shipping status of your order, please contact our customer support team with your order number, and we’ll be happy to assist you.